Privacy Policy

Effective date: 25 June 2025 · Last updated: 25 June 2025

This Privacy Policy describes how Blindersoe Private Limited ("we", "us", or "our") collects, uses, stores, and protects personal information when you access or use MapBhoomi (the "Service"), including our website, web application, APIs, and related services.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.

1. Data controller

The data controller responsible for your personal information is:

• Blindersoe Private Limited
• CIN: U72200AP2023PTC123908
• GSTIN: 37AALCB3789P1ZO
• 87/1281-6-a-3, Somi Setty Nagar, Revenue Ward No.87, Kurnool, Andhra Pradesh 518002, India
• Email: [email protected]
• Website: https://blindersoe.com

2. Information we collect

2.1 Information you provide

• Account data: name, email address, phone number, password (stored hashed), company or workspace details, billing address, and tax identifiers where applicable.
• Subscription and billing data: plan selection, payment references, invoices, and transaction metadata processed through our payment partners.
• Business content: projects, inventory, maps, media, customer records, bookings, and other data you upload or create within your workspace.
• Communications: support requests, feedback, and correspondence with our team.
• Verification data: one-time passwords (OTPs), multi-factor authentication secrets, and email verification tokens.

2.2 Information collected automatically

• Usage data: pages viewed, features used, timestamps, and interaction events within the Service.
• Device and session data: IP address, browser type, operating system, device identifiers, and active session metadata for security and fraud prevention.
• Log data: server logs, error reports, and diagnostic information.
• Cookies and similar technologies: see Section 9 below.

2.3 Information from third parties

• Payment processors (e.g. Razorpay) may provide payment status and limited billing details.
• Authentication or integration partners, where you choose to connect them.

3. How we use your information

We use personal information to:

• Provide, operate, maintain, and improve the Service.
• Create and manage your account and workspace.
• Process subscriptions, payments, invoices, and renewals.
• Authenticate users, enforce security controls (including MFA), and prevent fraud or abuse.
• Send transactional communications (account alerts, billing notices, security notifications).
• Respond to support requests and communicate about the Service.
• Comply with legal obligations, enforce our Terms & Conditions, and protect our rights.
• Analyse aggregated or de-identified usage to improve product performance and reliability.

We do not sell your personal information.

4. Legal basis for processing

Depending on your location and the nature of processing, we rely on one or more of the following:

• Contract: to provide the Service you have subscribed to.
• Legitimate interests: security, fraud prevention, product improvement, and internal analytics, balanced against your rights.
• Legal obligation: tax, accounting, and regulatory requirements.
• Consent: where required for optional communications or integrations.

5. How we share information

We may share personal information with:

• Service providers: cloud hosting, object storage, email delivery, payment processing, analytics, and customer support tools — only as needed to operate the Service.
• Your organisation: workspace administrators and authorised members within your company account, according to role permissions you configure.
• Legal and safety: regulators, courts, or law enforcement when required by law or to protect rights, safety, and security.
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards.

We require processors to handle data under contractual confidentiality and security obligations.

6. Data retention

We retain personal information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Workspace data may be retained according to your subscription status and our backup and deletion schedules. You may request deletion subject to legal and contractual limits.

7. Security

We implement administrative, technical, and organisational measures designed to protect personal information, including encryption in transit, access controls, audit logging for sensitive operations, and multi-factor authentication options. No method of transmission or storage is completely secure; you are responsible for safeguarding your credentials.

8. Your rights

Subject to applicable law, you may have the right to:

• Access, correct, or update your personal information.
• Request deletion or restriction of processing.
• Object to certain processing or withdraw consent where processing is consent-based.
• Request a copy of your data in a portable format.
• Lodge a complaint with a supervisory authority.

To exercise these rights, contact us at [email protected]. We may need to verify your identity before fulfilling requests.

9. Cookies and tracking

We use essential cookies and local storage for authentication, session management, security, and preferences. We may use analytics cookies to understand how the Service is used. You can control non-essential cookies through your browser settings; disabling essential cookies may affect functionality.

10. Children's privacy

The Service is intended for business users and is not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us data, contact us and we will take appropriate steps to delete it.

11. International transfers

Your information may be processed in India and in other countries where our service providers operate. Where required, we implement appropriate safeguards for cross-border transfers.

12. Third-party links and integrations

The Service may contain links to third-party websites or integrations. We are not responsible for the privacy practices of those third parties. Review their policies before providing personal information.

13. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date. Continued use of the Service after changes constitutes acceptance of the revised policy.

14. Contact and grievance

For privacy-related questions, requests, or complaints, contact:

• Blindersoe Private Limited
• Email: [email protected]
• Address: 87/1281-6-a-3, Somi Setty Nagar, Revenue Ward No.87, Kurnool, Andhra Pradesh 518002, India

We will acknowledge and address grievances in accordance with applicable Indian law, including the Information Technology Act, 2000 and rules thereunder, within reasonable timelines.